Have questions? We are here to help you grow your game.
Whether you have questions about the services marketplace, want help shortlisting creators, or need support with an existing booking, we are happy to help. Most inquiries are about how the process works, campaign timelines, or choosing between the influencer marketplace and the services marketplace. If you already know what you need, skip the form and request a free growth review instead.
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Skip the contact form and jump straight into a free growth review where we'll analyze your game and recommend the best promotion strategy.
The BLOXG team answers the same questions dozens of times per week. Before you reach out, it is worth checking our services + packages, the full how it works breakdown, our case studies and campaign results, and the core service pages for Roblox TikTok promotion, YouTube Shorts promotion, Influencer Marketing, Discord promotion and Roblox sponsored ads. If you want deeper reading, our complete Roblox marketing guide, game launch marketing guide and agency vs DIY comparison cover almost every question we see. If you are a creator instead of a developer, head to creators to apply. And if you want a free, personalised growth plan, the fastest option is our free growth review form.
We review contact form submissions within 24 hours on business days. For quicker back-and-forth, our Discord server is usually the fastest place to reach us during our working window (9am-9pm UTC).
For quick pre-sales questions or support, our Discord server is the fastest channel. For custom quotes on larger Roblox promotion budgets, submit a free growth review instead of the contact form.
Yes, for custom campaigns and enterprise clients we schedule video calls via Google Meet. For marketplace influencer bookings and standard BLOXG packages we handle everything asynchronously through the contact form and Discord to keep turnaround fast.
Absolutely. The fastest way to get a custom quote is to submit a free growth review with your game link, genre, budget and goals. We will respond with a tailored recommendation and pricing within 48 hours.
Yes. We work with Roblox developers worldwide and accept payment in USD via Stripe and PayPal. Our creator network covers English-speaking, Spanish-speaking and Portuguese-speaking audiences.
BLOXG is a fully remote Roblox marketing marketplace with team members and OAuth-verified creators distributed across North America, Europe, Asia and Latin America. We operate online and support buyers and creators in every timezone.
Yes. Visit the creators page to see earning potential and requirements, then submit your application. We review new creator applications within 48 hours.
Every booking is held in BLOXG escrow until you approve delivery. If a creator fails to deliver the agreed scope within the promised window, the funds stay in escrow and the BLOXG team mediates the dispute. Specific view counts cannot be guaranteed (algorithmic performance is outside anyone's control), but every service tier guarantees the listed deliverables and revisions.