Have questions? We are here to help you grow your game.
Whether you have questions about our Roblox promotion packages, want to discuss a custom campaign, or need support with an existing order, we are happy to help. Most inquiries are about how the process works, campaign timelines, or choosing between our Starter, Growth and Scale tiers. If you already know what you need, skip the form and request a free growth review instead.
Skip the contact form and jump straight into a free growth review where we'll analyze your game and recommend the best promotion strategy.
The BLOXG team answers the same questions dozens of times per week. Before you reach out, it is worth checking our pricing page, the full how it works breakdown, our case studies and campaign results, and the core service pages for Roblox TikTok promotion, YouTube Shorts promotion, influencer marketing, Discord promotion and Roblox sponsored ads. If you want deeper reading, our complete Roblox marketing guide, game launch marketing guide and agency vs DIY comparison cover almost every question we see. If you are a creator instead of a developer, head to creators to apply. And if you want a free, personalised growth plan, the fastest option is our free growth review form.
We review contact form submissions within 24 hours on business days. For quicker back-and-forth, our Discord server is usually the fastest place to reach us during our working window (9am-9pm UTC).
For quick pre-sales questions or support, our Discord server is the fastest channel. For custom quotes on larger Roblox promotion budgets, submit a free growth review instead of the contact form.
Yes, for custom campaigns and enterprise clients we schedule video calls via Google Meet. For standard Starter, Growth and Scale packages we handle everything asynchronously through the contact form and Discord to keep turnaround fast.
Absolutely. The fastest way to get a custom quote is to submit a free growth review with your game link, genre, budget and goals. We will respond with a tailored recommendation and pricing within 48 hours.
Yes. We work with Roblox developers worldwide and accept payment in USD via Stripe and PayPal. Our creator network covers English-speaking, Spanish-speaking and Portuguese-speaking audiences.
BLOXG is a fully remote Roblox marketing agency with team members and creators distributed across North America, Europe and Latin America. We operate online and support clients in every timezone.
Yes. Visit the creators page to see earning potential and requirements, then submit your application. We review new creator applications within 48 hours.
If we fail to deliver the agreed content pieces within the promised window, you get a full refund. We cannot guarantee a specific view count because algorithmic performance is outside anyone's control, but we do guarantee the deliverables in every package.